Compliance

Regulatory
Information.

Authorisation & Regulation

Aetas Global Ltd is a company incorporated in England and Wales (company number 17033022) and acts as an introducer. Aetas Global is not regulated or authorised by the Financial Conduct Authority (FCA) and does not hold or have access to any client funds.

Foreign Exchange and Payment Services for customers introduced by Aetas Global Ltd to Sciopay Ltd are provided solely by Sciopay Ltd — a company incorporated in England & Wales (Registration No. 12352935), licensed and regulated by HMRC as a Money Service Business (MSB, Licence No. XCML00000151326) and authorised by the FCA as an Authorised Payment Institution (Firm Reference Number 927951).

Aetas Global's Payment and Foreign Currency Exchange Services are also provided by Ebury Partners UK Limited, an Authorised Electronic Money Institution (Financial Services Register No. 900797), licensed to provide payment services including FX spots and FX Forwards. Ebury Partners UK Limited is registered with the Information Commissioner's Office (registration number ZA345828).

Client Fund Protection

Aetas Global does not hold or have access to any client funds. All client money is held securely by our regulated providers — Sciopay Ltd and Ebury Partners UK Limited — in segregated accounts entirely separate from the providers' own operational funds. Your money is protected and cannot be used for any purpose other than completing your currency transfer.

Risk Warning

Currency exchange and international money transfers involve risk. Exchange rates fluctuate continuously and past performance is not indicative of future results. The value of your transfer may increase or decrease depending on market movements. Forward contracts and other hedging instruments are designed to manage this risk but do not eliminate it entirely. Please ensure you understand the risks before proceeding.

Complaints Procedure

We are committed to providing excellent service. If you have a complaint, please contact us in the first instance at info@aetaglobal.com. We aim to resolve all complaints within 15 business days. If you remain unsatisfied, you may have the right to refer your complaint to the relevant financial ombudsman service.

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