Business / Corporate FX

Dedicated Account Manager

A named specialist on your account, when markets move.

Every business client is assigned a senior currency specialist who knows your sector, your corridors, and your risk policy. They are a phone call away when the market moves, when a payment is urgent, or when you need a second opinion before you act.

The Challenge

Why this matters for your business.

Generic bank FX desks answer the phone to a different person each time, none of whom knows your business. By the time you have re-explained your exposure, the rate you wanted has gone. Speed and context matter, and neither are available from a call centre.

How We Help

Our approach.

One named contact

A senior dealer assigned to your account, the same person every time, who knows your history, policy, and corridors.

Sector expertise

Your manager understands the FX dynamics of your industry, from import lead times to export invoicing cycles.

Proactive market alerts

When a rate relevant to your exposure moves to your target level, your manager calls you, you do not have to watch the screen.

Available when it matters

Direct phone and email access during market hours, with escalation for urgent or large transactions outside normal flow.

Case Study

How it worked
in practice.

Client

A mid-sized UK import-export business

Trade & Distribution

The situation

The company's previous bank FX desk gave them a different junior dealer on every call. Time-sensitive payments were delayed, target rates were missed because no one was watching, and the finance team felt they were managing the bank rather than the currency.

Our approach

Aetas Global assigned a senior dealer with trade-sector experience. The dealer set rate alerts on the company's two main corridors, called proactively when targets were hit, and coordinated same-day execution on urgent supplier payments.

The results

  • Average execution time on urgent payments cut from 2 days to under 4 hours
  • Three target-rate opportunities captured in the first quarter that would have been missed
  • Finance team reclaimed roughly 6 hours per week previously spent chasing the bank
  • A documented relationship history means every payment builds on the last

"I have one number, one person, and they already know the deal before I explain it. That is the difference between a bank and a partner."

Finance Director

Talk to an Expert

Have a chat with a specialist.

Tell us about your business and we'll arrange a call with a corporate FX specialist at a time that suits you. No obligation, fully confidential.

From Currency

To Currency

FAQ

Common questions.

Will I always speak to the same person?

Yes. You are assigned a named senior dealer who manages your account, knows your history, and is your direct point of contact for every transaction.

Can my account manager call me when the rate moves?

Absolutely. We set rate alerts on your key corridors and your manager will call proactively when a target level is reached, you do not need to watch the market yourself.

What if my manager is unavailable?

Every account has backup cover from a second senior dealer with full visibility of your history, so urgent payments are never delayed by absence or holidays.

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